| Title | Capture and Classification of Problems During CPOE Deployment in an Academic Pediatric Center |
| Author(s) | George R. Kim MD, Marlene R. Miller MD, Margaret A. Ardolino, James E. Smith, Dorothy C. Leed, Christoph U. Lehmann, MD |
| Source | AMIA 2007 Symposium Proceedings, Pages 414-417 |
| ISBN | 0-9647743-4-8 |
| Publication Date | Nov-07 |
| Abstract | During a planned, rapid deployment of a modified commercial CPOE product to units at an academic pediatric center, problems from users and staff were collected and entered in text format on a commercially available online problem tracking system. Content analysis of 278 collected text reports collected over 3 weeks after the 24-hour rollout period revealed several themes: center-specific implementation problems (45%), transfer-handoffcollaboration problems (14%), missing product functionalities (11%), inadequate training (11%), hardware problems (5%), password problems (4%) and human error (2%). This analysis may prove helpful in future deployments of CPOE in pediatric clinicl environments. |